How can we help?

Email Click to reveal my email and include your name and the email address on your AlmaBond account. We read every message and reply as soon as we can.

Students and staff sign in with Google using their @student.sjny.edu or @sjny.edu account. Alumni sign in with an email and password, a passkey, or LinkedIn. If you forgot your password, use “Forgot password” on the sign-in page. If a staff account says it isn't set up yet, the office that manages your access needs to add you first.

Turn notifications on when the app asks, or later in your phone's Settings, under AlmaBond. You'll be notified about new messages, answers to your requests, and decisions on your events. Signing out of the app stops them.

Open the menu on any post, comment or message and choose Report; the university's staff review it. In a one-to-one chat you can block the other person from the chat's menu, which ends the conversation.

Go to your profile and choose Delete my account. Your personal details are removed right away. You can also download a copy of your information from the same page first.